Human Resources Business Partner

Reporting Structure: Senior Manager Human Resources

Location: Karachi/Lahore, Pakistan

Industry: Retail

Role Summary

HRSG is looking for a Human Resources Business Partner for one of its clients in the Retail sector, based in Karachi/Lahore, Pakistan.

Job Description

Responsibilities

·         Advise commercial and operational leaders on workforce planning, talent acquisition, capability and organisational effectiveness.

·         Translate business priorities into practical HR strategies and use workforce data to guide decisions.

·         Lead talent attraction, onboarding, development, retention and succession planning.

·         Manage performance cycles, including goal-setting, reviews and calibrations, and partner with recruiters and hiring managers.

·         Handle investigations, disciplinary matters and grievances in line with local employment requirements.

·         Monitor employment legislation across operating markets, particularly Pakistan, India, Singapore and the UAE.

·         Advise on contracts, end-of-service benefits, visas and work permits with HR operations.

·         Support organisational values, employee engagement, feedback action plans and change initiatives.

·         Maintain accurate HR data and people reports.

·         Coordinate payroll inputs, benefits, policy consistency and scalable HR processes across the region.

Requirements

·         10+ years of progressive HR experience, including at least 2–3 years in a dedicated HR Business Partner role.

·         Experience supporting distribution, technology or a fast-paced commercial business.

·         Ability to advise, coach and influence senior leaders without direct authority.

·         Strong capabilities in organisational effectiveness, change management and capability building.

·         Strong analytical skills and confidence using HR data and metrics.

·         Excellent written and spoken English, communication and problem-solving skills.

·         Business acumen, learning agility, flexibility and a collaborative working style.

Preferred Skills and Qualifications

·         Exposure to OEM distribution ecosystems, channel management or retail operations.

·         Experience in a multi-country, matrix organisation.

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